, required ConnectWise Manage experience preferred Perks: Health Benefits 401K plus company match 9 paid company holidays...
service tickets. System documentation maintenance and review in ConnectWise & IT Glue. Communication with customers... ticket to resolution. Responsible for entering all time and expenses in ConnectWise as they occur. Enter all work...
Familiarity with Managed Service Provider (MSP) software tools such as HaloPSA, ConnectWise, etc. is a plus Ready...
in project management tools such as ConnectWise Experience in vendor contract negotiations. Expertise in drafting...
ConnectWise suite of products Exposure to/ability to support workloads in Azure or AWS Experience with vendors such as Google... experience in an MSP environment, particularly utilizing the ConnectWise suite of products Exposure to/ability to support...
, or WatchGuard Experience with ConnectWise Manage or similar PSA/RMM platforms Familiarity with backup and disaster recovery...
such as ConnectWise and Brightgauge Knowledge of analytics tools Ability to process, analyze, and translate data Advanced Microsoft...
to improve client experience Maintain daily documentation by entering time and expenses using Connectwise and Nilear..., cybersecurity Videoconferencing solutions Hosted PBX solutions Azure/AWS Screen Connect ConnectWise Manage RMM/PSA tools...
, required. Prior MSP experience required Prior Healthcare IT experience preferred ConnectWise experience preferred Experience...
and ticketing tools (e.g., ConnectWise, Autotask, or equivalent)....
, required. Prior MSP experience required Prior Healthcare IT experience preferred ConnectWise experience preferred Experience...
, email migrations, and endpoint security deployments · ConnectWise: Manage/PSA, Ninja RMM and Auvik experience a plus · Extremely...
, Google Workspace, ConnectWise, RMM tools, JAMF. Soft Skills & Consulting Experience: Strong organizational and problem...
to duties and responsibilities Enter all activities, time and expenses in ConnectWise PSA as they occur Complete assigned... training materials on the ConnectWise University and other line of business applications Interpersonal skills...
in ConnectWise. Run weekly Sales EOS Level 10 meetings with sales team and review activities and opportunities and sales pipeline.... Review and approve the Sales Teams time and expense sheets in ConnectWise. Responsible for entering time and expenses...
's communication policy.’ Time Entry and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise..., and resolution processes in ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end...
organizational and time management skills Strong customer service skills Required experience with the following: ConnectWise...
, mobile devices, etc.) Experience with ConnectWise or similar PSA/RMM tools Ability and willingness to travel nationally...
Strong Windows desktop/server and networking experience Proficient with ConnectWise or similar RMM/PSA tools Comfortable...