following company protocols. Failure to return equipment may result in collection actions and/or other consequences... dwelling or location. Technical Performance and Issue Tracking * Management monitors all technical issues and agent downtime...
separation from the company following company protocols. Failure to return equipment may result in collection actions... issues and agent downtime. Consistent availability is critical to business operations. Remote employees must adhere...
funds, efficient collection of receivables and timely payment of payables. Provide advisory to the assigned markets.... Demonstrate critical/strategic thinking and problem-solving abilities that can be actionable. A change agent who can work...
through effective data collection and accurate travel booking documents. The role's internal Quality Assurance function... conducts sales transaction checks and audits before its finalization. Duties And Responsibilities Perform travel agent duties...
on revenue collection. Manages volume and ensures that set goals are achieved day in and day out and is also responsible... possible improvements in process and system/tools. Monitoring and evaluating agent performance, providing learning or coaching...
, you will support the development, testing, and documentation of innovative solutions that enhance agent performance, operational... in developing innovation-related content, documentation, and learning materials that improve agent and client performance Gather...
collection of receivables and timely payment of payables. Provide advisory to the assigned markets on matters pertaining... that can be actionable. A change agent who can work collaboratively to influence stakeholders to implement new processes...
, order follow-up and customer relationship maintenance; Follow up on the customer's order, collection and delivery..., and ensure the agent's periodic purchase; Responsible for the healthy operation and management of the local market...
, carriers' representation and sub agent, i.e., payable, receivable, general ledger and cost control in collaboration with local... measurement and core KPIs. Closely follow up the AR collection, credit management, overdue % / DSO kept below target and manage...
& Technical Support Manage traffic configurations (e.g., user agent flags). Collaborate with technical teams to ensure accurate... data collection. Process & Documentation Standardize analytics processes and maintain documentation. Identify opportunities...
expiration Financial & Audit Support Assist with premium collection, invoicing, and finance agreements Support workers... directly with clients as trust is established Agent Partnership – Work closely with assigned agents who rely on your expertise...
. In this role, you will support the development, testing, and documentation of innovative solutions that enhance agent performance... Assist in developing innovation-related content, documentation, and learning materials that improve agent and client...
is beyond the capabilities of the Service Desk organizational unit, after prior collection and analysis of case data... Agent in the KCS methodology. Can create any type of an article. Reads articles, understands their content, and follows...
reservations process, while leading and supporting the Reservations Agent team. The position ensures that enquiries are handled... Agent Team Coach, guide, and manage the Reservations Agent team, ensuring performance standards are met, issues...
, compliance review, and assigning commission to each travel agency partner. Role involves a combination of travel agent... email communication, data collection, data review and data entry. Work arrangement is based on business needs and initially will have 11pm...
of each of the services. Workforce (RTA): Minimum of 1 year of experience. Operations (Telephone Agent / Team Leader): Minimum of 2... and data collection skills Verbal and written communication skills Interpersonal leadership skills and relationship...
to Collection systems, Finance platforms, Agent Reporting Tool (ART), Call Management Systems, RPA initiatives, and containerized... operations and support for key business applications, including: Order to Collection and Finance systems Agent Reporting Tool...
with the appropriate MC or Senior Management Notify the appropriate MC or senior management of any malpractice by an Agent... six months BGO experience in an Agent position or equivalent work experience & previous quality-related experience...