on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These... services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby...
solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven... of contact center products such as Dialogflow CX, Agent Assist, Insights CX and knowledge/experience on Google Gen AI product...
positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements... connectivity with external systems while delivering scalable, secure, and high-performing customer and partner experiences. Key...
positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements... connectivity with external systems while delivering scalable, secure, and high-performing customer and partner experiences. Key...
positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements... connectivity with external systems while delivering scalable, secure, and high-performing customer and partner experiences. Key...
business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative..., you will be part of an exclusive team that delivers high-level support to our Premium members. This is not a standard customer service...
and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively...), Customer Service Workspace, Knowledge, SLAs/Entitlements, Timeline/Activities, Email/Templates, Macros & Agent Scripts...
and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively...), Customer Service Workspace, Knowledge, SLAs/Entitlements, Timeline/Activities, Email/Templates, Macros & Agent Scripts...
and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively...), Customer Service Workspace, Knowledge, SLAs/Entitlements, Timeline/Activities, Email/Templates, Macros & Agent Scripts...
to customer-specific requirements. Developed and configured ServiceNow Virtual Agent conversations using Virtual Agent Designer... leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting...
to customer-specific requirements. Developed and configured ServiceNow Virtual Agent conversations using Virtual Agent Designer... leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting...
on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. Knowledge... Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible...
expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry... to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision...
Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible... diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Remote Field...
documentation. Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported... technology. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion business and technology services...
infrastructure capabilities to meet client needs and implementing data standards and governance. Pay and Benefits: Competitive... remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact...
timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these... with Salesforce for seamless agent experience (screen pop, click-to-dial, call logging). Optimize agent workflows and service...
Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible... diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Remote Field...
timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these... with Salesforce for seamless agent experience (screen pop, click-to-dial, call logging). Optimize agent workflows and service...
timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these... with Salesforce for seamless agent experience (screen pop, click-to-dial, call logging). Optimize agent workflows and service...