The Associate Customer Success Manager (ACSM) supports a global team of Customer Success Managers and helps manage... Responsibilities Customer Support & Case Management Work with the pooled Customer Success team to address all customer cases submitted...
experience in a startup or small-to-medium company environment . Strong 'client success' mindset with a bias for action...Title: Senior Customer Success Manager (CSM) Location: Remote - Philippines Start: ASAP Employment Type: Full-Time...
) and English, written and spoken 5+ years of experience in Customer Success, Account Management, or Client Services in SaaS... across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank...
to understand product roadmap. Document and advise clients on operational best practices. Perform other client success tasks...Responsibilities Proactively communicate and collaborate with stakeholders to understand and analyze client needs...
Company Description The Customer Success Supervisor will lead a team of customer success representatives who... is meeting or exceeding performance metrics. The ideal candidate will have experience in customer success management, a deep...
Success Manager (CSM) to act as the primary liaison and trusted advisor for our clients. You will own the full client... relationship lifecycle, from Day 1 onboarding through the full tenure of the partnership, ensuring client satisfaction and maximum...
protection and simplify compliance. Job Title: Customer Success & Billing Administrator Location: Remote - Philippines Employment... Type: Full time The Role: This position sits within the Customer Success function but works closely with Accounts and Service...
understanding of client contexts and needs to inform strategic decisions within Digital, ensuring client satisfaction remains at the... across all Business Units Drive product success: create customer-centric demos and deliver engaging training to Business Unit teams...
Client Success: Become a trusted advisor for key clients, resolving complex technical challenges and ensuring their success... a comprehensive understanding of each client's business needs and identify opportunities to enhance their success with NICE solutions...
The Customer Success Team Lead's primary duty is to ensure the needs of the client are understood and satisfied... by working closely with the Executive Assistant. The Customer Success Team Lead is responsible for maintaining work quality...
Success, Account Management, Client Services, Executive Support, or similar). Experience handling customer communications...'s transform the industry together! Customer Success Specialist As a Customer Success Specialist at CreatorIQ, you will play...
and proactive Customer Success Associate (CSA) to join our growing team. In this role, you'll work closely with our Customer Success... Managers (CSMs) to drive client adoption and satisfaction by delivering tailored client resources and managing timely customer...
innovation and making a difference. Your Role And Responsibilities As a Customer Success Engineer, you will design viable client... outcomes with client sponsors and stakeholders. Develop Success Plans: Create a success plan that describes deployment roadmap...
The Customer Success Manager's primary duty is to ensure the needs of the client are understood and satisfied... by working closely with the Executive Assistant. The Customer Success Manager is responsible for maintaining work quality...
potential growth avenues and expansion opportunities Track and report key performance metrics related to client success... in customer success, account management, client-facing roles, or related positions (preferably in healthcare, telemedicine, SaaS...
with our Customer Success Managers (CSMs) to drive client adoption and satisfaction by delivering tailored client resources and managing...-oriented and proactive Customer Success Associate (CSA) to join our growing team. In this role, you’ll work closely...
Client Success & Project Retention Own the success, retention, and satisfaction of assigned accounts across Engineering...), and contract performance tracking. Drive CSAT processes per cluster and ensure client feedback translates into actionable...
demonstrations, leading implementation workshops, training sessions, and various client meetings to various stakeholders, media... Success processes. Generate leads and build a pipeline of opportunities through your own personal network and contacts...
understanding of client contexts and needs to inform strategic decisions within Digital, ensuring client satisfaction remains at the... across all Business Units Drive product success: create customer-centric demos and deliver engaging training to Business Unit teams...
employee lifecycle across client accounts and internal teams. The PSP will partner closely with Client Success Managers (CSMs...The People Success Partner (PSP) is a strategic and operational HR-business liaison responsible for managing the entire...