Job Description The Client Account Manager is responsible for managing and nurturing relationships with clients... to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the primary...
Overview: The purpose of the TRT Client Account Manager (CAM) is to provide Service Delivery led business development... which are smaller in number but larger in size and service delivery complexity. Client Account Managers (CAMs) are required to travel...
. They're looking for a sharp, organized, and proactive Client Success Manager who can own project flow, drive client outcomes... and Onboarding Specialist Manager is to oversee the successful onboarding process of each client and assist the specialists...
read the full job description 🧠📊 Job Title: Affiliate Marketing Manager (Senior. Client-Facing. End-to-End... Marketing Manager to take ownership of affiliate programs end-to-end. This role blends execution, auditing, strategy, and client...
Manager, you are responsible for managing client relationships within your assigned portfolio to ensure exceptional service...! POSITION DESCRIPTION Client Relationship Manager Site: Manila, Philippines Reporting to: Senior Account Director Acquire...
, affordable remote teams. As we scale, we're hiring a Client Success Manager to lead inbound client handling, guide prospects... candidate presentations Act as the primary account manager once roles are closed, ensuring client satisfaction and retention...
where you will nurture and grow key client partnerships, act as a trusted strategic advisor, and uphold service excellence... resolution of issues. Drive problem-solving initiatives to effectively address service challenges and client concerns. Oversee...
portfolio of business (territory or assigned accounts). Attend any client meeting(s) set with Client Development Individual... effectively with key client leaders and staff to guide account penetration and sales growth. Apply best practices in generating...
Client Relationship Management Serve as the primary point of contact for assigned BPO accounts Build strong, long-term... relationships with client stakeholders and decision-makers Conduct regular business reviews (weekly/monthly/quarterly) to assess...
, strengthening connections and understanding their evolving needs. Analyze and resolve service issues promptly, keeping both client... process improvements to enhance service efficiency and effectiveness, contributing to the success of client service operations...
to 80,000 PHP/Monthly About the Client: A forensic technology and expert services firm based in United States that helps legal... with leadership to uphold strong financial health and client satisfaction. The Role We are looking for a proactive Marketing...
. Supports all aspects of account management and service delivery to clients, ensuring client needs are identified... and broking, these roles provide quality advice and service to clients on their insurance products and risk exposure, partner...
successful campaign implementation and demonstrate service value. Be the voice of the client within Callbox, addressing needs... and advocating for client interests. Manage client communications and operations, including setting up and leading both personal...
successful campaign implementation and demonstrate service value. Be the voice of the client within Callbox, addressing needs... and advocating for client interests. Manage client communications and operations, including setting up and leading both personal...
Vendor Manager will oversee and drive performance across our outsourced customer service BPO partners located in India..., and back-office channels. Monitor, analyze, and report on key performance indicators (KPIs), including: Service Levels (SLAs...
of experience managing multiple customer service teams of 5 to 10 agents, with 7 to 10 years recent BPO experience Experience... management skills. Proven ability to analyze service metrics, identify improvement areas, and implement performance-enhancing...
of experience managing multiple customer service teams of 5 to 10 agents, with 7 to 10 years recent BPO experience Experience... management skills. Proven ability to analyze service metrics, identify improvement areas, and implement performance-enhancing...
requests from stakeholders Maintain a training calendar with training specifics Identify low-performing customer service areas... supporting Customer Service or Sales If no BS degree, 10+ years of relevant experience. Knowledge of principles and methods...
gaps in product adoption or usage, introduce new products. Collaborate with internal teams (Customer Service, Operations.... Qualifications Associate's degree or equivalent experience. 1+ years in sales, customer service or account management, preferably...
customer service areas using data analytics (Tableau, Sprinklr Contacts, Customer Satisfaction), to develop instructional... and Training experience supporting Customer Service or Sales If no BS degree, 10+ years of relevant experience. Knowledge...