functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning... team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure...
and support them in delivery. Curate content to the needs of the account/team/audience Develop Action plans and report out the... skill / telephone/ chat and email etiquette Monitor calls on communication, soft skills, and process and compliance...
, YouTube, and Facebook. Inviting applications for the role of Manager/Senior Manager - Cardholder Support (Phone/Email/Chat... interactions with providing floor support, mentoring, and assistance to a designated team of agents who handle voice, chat...
assigned tickets and provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company. Key... Responsibilities 1. To provide level 1 remote desktop support to resolve tickets /provide hardware / software / network problem...
for providing exceptional customer support and resolving complex, escalated issues to drive service quality. You will serve... and resolve complex customer inquiries via phone, email, and chat, ensuring all issues are handled efficiently to meet or exceed...
functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning... team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure...
Noida, Uttar Pradesh Job Summary The Senior Support Analyst plays a crucial role in delivering high-quality remote... desktop support to clients, ensuring efficient troubleshooting and resolution of technical issues. This position emphasizes...
troubleshoot/resolve assigned tickets and provide L1 remote desktop support in adherence to agreed SLA and quality standards of the... company. Key Responsibilities 1. To provide level 1 remote desktop support to resolve tickets /provide hardware / software...
Chennai, Tamil Nadu Job Summary The Senior Support Analyst plays a crucial role in delivering high-quality remote desktop... support to clients, ensuring efficient troubleshooting and resolution of technical issues. This position emphasizes effective...
Level 1 remote desktop support, ensuring the prompt resolution of technical issues while adhering to service level... agreements (SLAs) and maintaining exceptional customer satisfaction. This position is integral to the Support & Operations team...
: - 20,000 - 70,000 + Attractive Incentives What You'll Do:- Handle international inbound & outbound calls- Lead generation & customer support...- Email & chat communication Who Can Apply:- 1+ years international calling experience- Strong English skills- Laptop & reliable...
data integration processes.Utilise Oracle SQL and PL/SQL expertise for system support, optimisation, and troubleshooting... job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support...
processing and customer service chat bots. We are looking for Business Analysis Lead Analyst who are strong with domain... side, support the user acceptance testing process for AI-related solutions, helping to identify defects, track them...
functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning... team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure...
to business and technology stakeholders through emails, phone, chat etc. Shift handovers to support teams in other locations... Programmer - Production Services Department ISS Production Services Location Bangalore Level Application Support - 2...
reviews, and proactive engagement. Support contract adherence and service excellence by coordinating with operational, ITIL... efficiency and reduce manual efforts. Guide and support internal service teams, contributing to best practices, documentation...
telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring..., investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client...
City Job Summary The Analyst in Support & Operations plays a vital role in delivering high-quality Level 1 remote... desktop support. This position is essential for ensuring the effective resolution of tickets while adhering to service level...
Pradesh Job Summary The Support Analyst will play a crucial role in delivering efficient Level 1 remote desktop support... excellence within the Support & Operations team. Key Responsibilities 1. Provide Level 1 Remote Desktop Support By Diagnosing...
strategies, service reviews, and proactive engagement. Support contract adherence and service excellence by coordinating... strategies to enhance efficiency and reduce manual efforts. Guide and support internal service teams, contributing...