assigned tickets and provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company. Key... Responsibilities 1. To provide level 1 remote desktop support to resolve tickets /provide hardware / software / network problem...
end-to-end test strategies for GenAI-driven product features, including: AI assistant chat flows (multi-turn... performance and load tests for: High concurrency chat experiences Streaming response latency Tool execution latency RAG...
functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning... team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure...
end-to-end test strategies for GenAI-driven product features, including: AI assistant chat flows (multi-turn... performance and load tests for: High concurrency chat experiences Streaming response latency Tool execution latency RAG...
resolution of their technical concerns. They serve as the frontline support for addressing hardware, software, and network... users through chat sessions, addressing their queries and concerns promptly. Update and maintain the log notes in the...
assigned tickets and provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company. Key... Responsibilities 1. To provide level 1 remote desktop support to resolve tickets /provide hardware / software / network problem...
Position focused on providing effective customer support and ensuring a positive experience for customers. The... through phone calls, emails, and chat platforms. The individual will respond to customer questions, requests, or concerns...
functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning... team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure...
with fluency in German to support financial and contractual processes within the REFX module for the Real Estate function. The role... job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support...
telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring..., investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client...
, and strong collaboration with engineering teams. Individuals with technical exposure-particularly in Java-are preferred to support productive... to resolve them promptly.Support the team in staying focused on sprint commitments and continuous delivery.Coach team members...
assigned tickets and provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company. Key... Responsibilities 1. To provide level 1 remote desktop support to resolve tickets /provide hardware / software / network problem...
Windows Kuala Lumpur, Federal Territory of Kuala Lumpur Job Summary The Sr Analyst in Support & Operations plays... a crucial role in delivering high-quality Level 1 remote desktop support. This position requires proficiency in both Japanese...
, Customer Support, and Global teams for issue resolution. Collaborate via MS Teams and chat for seamless communication... Control Executives to provide real-time operational support for FlixBus services in India. This role focuses on ensuring...
/resolve assigned tickets and provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company.... Key Responsibilities 1. To provide level 1 remote desktop support to resolve tickets /provide hardware / software...
with technical exposure-particularly in Java-are preferred to support productive discussions with developers and ensure alignment... obstacles and coordinate with cross-functional stakeholders to resolve them promptly.Support the team in staying focused...
accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment... of your application should be directed to Chat with Ripley. R1597943 : Senior Software Engineer – Document Generation...
functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning... team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure...
week and work closely for any support until resolved. o To collaborate and multitask on calls/emails/chat with candidates... integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work...
assigned tickets and provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company. Key... Responsibilities 1. To provide level 1 remote desktop support to resolve tickets /provide hardware / software / network problem...