inbound & outbound calls- Lead generation & customer support- Email & chat communication Who Can Apply:- 1+ years...
connectivity, data ingestion, automation flows, and sample datasets. Support POCs when deeper technical demonstration..., and troubleshoot environment issues. Familiarity with CXone, Agentic AI , Chat bot or similar platforms is a plus. Communication...
live chat, email, or phone Nurture leads by proactively communicating with prospects and tastefully promoting the value..., sales, and support teams Remain current with new products/services/pricing as well as training, policy, and procedural...
Skill required: Email - Service Desk Non-Voice Support Designation: IT Customer Service Associate Qualifications....Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help...
functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning... team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure...
and internal company processes. Provide guidance to Project administrators. Participate in team meetings and support cross... using Microsoft 365 AI tools including Chat GPT, Copilot, Power Automate, Power BI, etc. Ability to identify process gaps...
any/any/all the mediums i.e. on phone, web chat. The Customer Service Specialist post Go-Live/Certification..., wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education...
functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning... team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure...
, support roles). Source candidates through social media, networking, and job boards. Screen resumes and conduct initial.... Coordinate with internal teams for smooth communication flow. Handle 350+ chat interactions/day when assigned to operations...
. Job Description The People Services Rep serves as the primary point of contact for employees and managers seeking HR support and guidance... employee experience. Key Responsibilities: Workday user experience is preferred Frontline Support: Act as the initial...
functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning... team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure...
Windows City Of London, England Job Summary The Shift Lead in Support & Operations plays a critical role in managing... management, resolving escalations, and conducting analyses to support infrastructure management. The Shift Lead ensures adherence...
and effectiveness. Review and evaluate customer support calls, emails, and chat interactions to ensure adherence to company policies... organization. Responsibilities: Manage and mentor a team of QA analysts, providing guidance and support to ensure their growth...
. This position requires expertise in forecasting, decision support, research, statistical analysis, real-world data analysis, digital... and KPIs to develop analytical frameworks Conduct research & collect real-world data from multiple sources to support business...
and concerns from leads and members—clearly, patiently, and yet efficiently, whether via live chat, email, or phoneNurture leads... product and customer development input to the product, marketing, sales, and support teamsRemain current with new products...
. Experience in managing Voice & Non-voice support (Calls, Chat & email). Processing incoming service requests, incidents.... Provide IT Operational support by resolving incidents, requests, and problems associated with various IT systems. Customer...
, client stake holder’s teams across O2C areas & Supply Chain Management via calls, emails, MS Teams chat - hence... in accordance with policies & practices. Provide internal & external audit support as requested. Excellent written & verbal...
to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring... and #StayConnected You can also chat with our employees to learn more about our projects: Vodafone is committed to attracting...
functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning... team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure...
customer support operations, ensuring efficient data management, high-quality interactions, and continuous workflow... improvements. Key Responsibilities 1. Direct The Resolution Of Customer Queries And Issues Via Email Or Chat, Ensuring Swift...