Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface..., Email, Chat, SMS, Social) WEM suite (Workforce Management, Quality Management, Performance Management) Interaction Analytics...
(Support & Operations) India Job Description Analyst (Support & Operations) Others, Uttar Pradesh Job Summary... To resolve assigned tickets/provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company...
) Monitor different chat queues in MS Teams and communicate/support as per the guidelines. 9) Proactive checks to be performed... applications providing 24x7 support for our agents who intern support our external customers. like Avaya OneX/Softphones, Coral...
within agreed SLAs. Support Incident Management teams by leading complex incident investigations, delivering root cause analyses... as per 3GPP standards. Collaborate closely with external vendors to resolve complex technical issues and obtain required support...
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface... with good exposure on Design and Architecture to lead the support, design, architecture, and deployment of Genesys Cloud...
Join the Veradigm Team as a Associate Support Consultant! Why Veradigm? At Veradigm, we're at the forefront... to join our team as Associate Support Consultant. In this role, you will be the first line of support for our customers, providing...
Technical Support Specialist - German language Bulgaria Job Description Technical Support Specialist - German language... Sofia, Sofia City Job Summary The Analyst in Support & Operations plays a vital role in delivering high-quality Level 1...
(Support & Operations) India Job Description Analyst (Support & Operations) Gautam Buddha Nagar, Uttar Pradesh... Job Summary To resolve assigned tickets/provide L1 remote desktop support in adherence to agreed SLA and quality standards...
(Support & Operations) India Job Description Analyst (Support & Operations) Noida, Uttar Pradesh Job Summary... To resolve assigned tickets/provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company...
Provide advanced technical support/troubleshooting to clients via cases/tickets and quickly engaging clients (Phone..., Screenshare, and/or Chat) Diagnose and resolve complex issues related to our HCM software, in a timely, accurate, and empathetic...
--and so do you. We are seeking a highly skilled and motivated Product Support Representative to join our dynamic team in the Human Capital Management..., and relevant certifications. As a Product Support Representative, you will be responsible for providing technical troubleshooting...
-on experience testing complex contact center solutions across IVR/Voice and Digital (Chat/Bot) channels. Strong expertise... Automation (IVR) and Botium (chat testing), and performing deep-dive Elastic/Kibana log validation to accelerate defect...
Job Summary: As a Customer Support Analyst, you will deliver professional support via phone, email, and chat to MEDHOST... – Remote Key Responsibilities Provide responsive support to customers via phone, email, and chat. Troubleshoot technical...
Job Summary: As a Customer Support Analyst, you will deliver professional support via phone, email, and chat to MEDHOST... – Remote Key Responsibilities Provide responsive support to customers via phone, email, and chat. Troubleshoot technical...
(Support & Operations) Bulgaria Job Description Analyst (Support & Operations) Others, Sofia Job Summary To resolve... assigned tickets/provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company. Key...
Job Description : Senior Process Executive – Contact Center (Voice, Chat & Email) Location: Chennai & Coimbatore... The Senior Process Executive – Service Delivery (IOA) will be responsible for delivering high-quality customer support...
Hiring: Technical Support Executive (IT Background)Votiko Solutions- Support international customers via calls, emails..., and chat-right from home! - Work From Home | Night Shift - 30,000 - 70,000 + Incentives - Experience: Minimum 1 Year - Handle...
(Support & Operations) India Job Description Analyst (Support & Operations) Madurai, Tamil Nadu Job Summary... To resolve assigned tickets/provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company...
-based phone service.- Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first...
As a Customer Support Agent, you'll be responsible for providing top-notch support to players through various... of customer satisfaction. These are your responsibilities: Respond to player inquiries promptly via live chat, emails...