to end users of software and hardware systems. The incumbent provides effective diagnostic evaluation of customer needs... for each service desk phone/email request in the Casella Service Desk application to ensure proper tracking and prioritization...
customer service field. Demonstrated knowledge and competence in Casella’s business products and services as well... systems. Works within team to support Division sales representatives and provide excellent customer support. Capable...
customer service field. Demonstrated knowledge and competence in Casella’s business products and services as well... systems. Works within team to support Division sales representatives and provide excellent customer support. Capable...
. Creates and maintains customer and sales information in CRM and Case Management systems to troubleshoot customer issues... for the company at the divisional level within proprietary software systems according to the type of customer account...
. Creates and maintains customer and sales information in CRM and Case Management systems to troubleshoot customer issues... for the company at the divisional level within proprietary software systems according to the type of customer account...
work and responds to requests for information using various software applications and accounting systems. Performs... and resolves any vendor or employee concerns. Communicates and collaborates with other Casella departments, field locations...
, high-quality human resources and benefit experiences to employees, ensuring Casella’s values and standards are upheld... ability to handle sensitive information with discretion are essential. Working knowledge of HR and payroll technology systems...
, high-quality human resources and benefit experiences to employees, ensuring Casella’s values and standards are upheld... ability to handle sensitive information with discretion are essential. Working knowledge of HR and payroll technology systems...
of progressively complex experience in the customer service field. Demonstrated knowledge and competence in Casella’s business products... and understand proprietary software systems. Works within team to support Division sales representatives and provide excellent...
work and responds to requests for information using various software applications and accounting systems. Performs... and resolves any vendor or employee concerns. Communicates and collaborates with other Casella departments, field locations...
collection processes for past due accounts utilizing the multiple systems involved in the management of Casella customer accounts... through multiple platforms and systems. Is able to read and reconcile account history identifying discrepancies, billing needs...
of progressively complex experience in the customer service field. Demonstrated knowledge and competence in Casella’s business products... and understand proprietary software systems. Works within team to support Division sales representatives and provide excellent...
, and is knowledgeable of Casella’s systems, operations, and processes to supply information upon request of the customer...: From $21.00-$23.00 per hour. Key Responsibilities: Gains thorough understanding of all components that make up the operations of Casella...
as create a pipeline for advancement within Casella. Oversees drivers and helpers to ensure safety and operational goals... of Casella’s core values. Monitors and coaches the driver’s performance and behaviors, recommends training or retraining...
management team. Coordinates and presents safety training for all Casella personnel at all levels within Casella. Investigates... regulations at all Casella locations. Participates in training and other learning opportunities to expand knowledge of the...
management team. Coordinates and presents safety training for all Casella personnel at all levels within Casella. Investigates... regulations at all Casella locations. Participates in training and other learning opportunities to expand knowledge of the...
Position Summary: Casella offers a challenging internship opportunity for high-potential candidates. A real-life... in sustainability, business, and customer service. This experience will provide exposure to Casella’s operations through professional...
Position Summary: Casella offers a challenging internship opportunity for high-potential candidates. A real-life... in sustainability, business, and customer service. This experience will provide exposure to Casella’s operations through professional...
Position Summary: Casella offers a challenging internship opportunity for high-potential candidates. A real-life... in sustainability, business, and customer service. This experience will provide exposure to Casella’s operations through professional...
that the fleet and equipment is maintained in accordance with the DOT regulations, OSHA and Casella policy and procedures...