Job Description. The team leader is responsible for daily inventory management, administration duties for staff...
Adjudication Team, Dealer Call Center and Pre-Authorization departments) Promote a culture of accountability, teamwork... and manage KPIs (e.g., Claims Backlog, Call Center Performance, Pre-Authorization program). Customer Experience & Retention...
as a lead worker within an insurance, healthcare or government regulated industry. Two (2) years of experience in call center... communicate the resulting analysis to the management team. PRINCIPLE DUTIES AND RESPONSIBILITIES: Performs call monitoring...
performance levels - Maintain updated knowledge of the Call Center performance requirements as well as corporate and project..., VA. - Ability to lead teams to exceed SLA's and KPI's - Proven experience improving first call resolution (FCR...
. At the Detroit Powertrain Test Center, we lead the validation of powertrain systems for the Daimler Truck brand, encompassing... with product engineers, engineering supervisors, technicians, and test center support staff to create test instructions...
JOB FUNCTIONS: Lead database design to support user/business needs, application development and implementation efforts, and the... project team. Provide direction to solutions involving database activities including physical structure, functional...
selling techniques including asking for business on every call. Core Values Tolmar’s Core Values: Center on People... and develop strategies which support brand and corporate objectives within assigned geography. Participate and help lead...
; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center... of complicated repairs by Mobile Diesel Technician I/II. Considered the Lead on jobsites by customers and Technicians. Functions...