DE BASE DE DATOS / CALL CENTER ACTIVIDADES: - Apoyo en cargas, actualización y mejora de base de datos (realizar... los reportes, KPI ´s y métricas en Excel) - Análisis de datos y marcado en Call Center - Realizar reportes gerenciales - Manejo...
70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix.... Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center...
), etc. - Contact Center Products - Voice Portal, Application Enablement Services (AES), Call Management System (CMS), Work Force..., Contact Center Products and/or Small/Medium Business Products. Good understanding of Unified Communications, Contact Center...
by accomplishing the internal policies and procedures at PPG. - Ensure the quality service according to the Call Center, through... in customer service responsibilities mentioned above. - Fluid English level - Proficiency using ERP oracle, CRM Sales Force...