. As a CX Ops Analyst, you will focus on improving and implementing operational processes, driving efficiency, and leveraging... course to create solutions that deliver even better results. #LI-Hybrid Team Overview: The CX Operations team plays...
experience for users. As a CX Ops Sr. Analyst, you will be responsible for improving and implementing operational processes... course to create solutions that deliver even better results. #LI-Hybrid Team Overview: The Customer Experience (CX) Service...
to the same purpose. You will act at the interface between the CX team and product and engineer sides. And ensure that the...
is a plus. Excellent around cross-functional collaboration (Product, Engineering, CX, Ops). Strong problem-solving, critical thinking..., agent productivity) to uncover trends and opportunities. Partner with Operations, Product, and CX teams to translate call...