We are seeking a proactive and adaptable Customer Service Representative to join our growing team. In this role, you'll provide exceptional support across multiple communication channels—including phone, chat, and email—while assisting user...
mission Revisa Cómo Impactarás Nuestro Ecosistema We are looking for a CX Analyst who will play a strategic role in shaping... into strategy, guide CX teams, and deliver improvements that position support as a competitive advantage. Como Parte De Rappi...
-Hybrid Team Overview: Delivery Latam - CX team is a key to deliver a great experience to our customers. Our team is BIG... with the CX & Relationship Sr. Manager for the LATAM region managing our various BPOs. You will work every day to improve...
-Hybrid Team Overview: As the Service Strategy & CX Operations Manager, you will oversee the design, alignment..., and optimization of customer experience (CX) strategies and service flows. Your role will involve benchmarking and implementing...
-Hybrid Team Overview: The CX CRM Coordinator plays a key role in designing, executing, and optimizing customer..., reporting) with coordination responsibilities across teams (Data, Sales, BPO, CX). We are looking for someone curious...
-Hybrid Team Overview: Our Customer Experience area is a key to deliver a great experience to our customers. As a CX Ops... for thousands of people! You will be accountable for the continuous improvement process in CX and at the same time responsible...
-Hybrid Team Overview: This position is part of our CX Product Operations team, where you will join a diverse, multinational... causes. Additionally, you will propose solutions to optimize CX channel operations, improving performance and making them...
Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, ch...
Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, ch...
., Zendesk, Gorgias, Gladly, Salesforce) and emerging CX tech to guide clients effectively. - Use data and tooling to provide... Experience - 1–2 years in a customer-facing role, ideally in BPO, SaaS, or CX-focused environments - Experience supporting...
based in Bogota. Powered by JazzHR 📌 Real Time Analyst (BOG) 🏢 Hire Horatio CX 📍 Bogotá...
) and emerging CX tech to guide clients effectively. Use data and tooling to provide clients with actionable recommendations... role, ideally in BPO, SaaS, or CX-focused environments Experience supporting onboarding and managing SMB client...