”) PuTTy / Secure CRT, Secure Virtual Desktop ServiceNow/Configuration Management Database (“CMDB”) SevOne & Thousand Eyes... Suite Commcell Console, Dynatrace Enterprise Manager, FedIdentity GitLab / GitHub, Grafana, Infoblox internet protocol...
Management processes like incident, change, and problem management, often using frameworks like ITIL and tools such as ServiceNow... that are appropriate. · Own end users training and support of ticketing system (ServiceNow). This includes any improvements...
with the Asset Manager to support CMDB (Configuration Management Database) processes, work instructions and activities... in compliance with ITIL framework Works with the Asset Manager to support the accuracy of Configuration Items (CIs) in the...
devices no longer viable for use Maintain an accurate inventory of available devices and update the CMDB following receiving..., deployment, and ewaste processes Review, update, and comment on ServiceNow Knowledge Articles. The ServiceNow Knowledge Articles...
. Knowledge of ITSM tools and best practices, particularly ServiceNow including CMDB, service catalog, and KBAs. Hands...) MCSE or MCITP (preferred) Tools & Technologies: ServiceNow (ITSM, CMDB, Integration Hub) SolarWinds, Zscaler, Asset...
) is a significant plus. Experience with ServiceNow (especially for integrations like incident management, CMDB, or automation workflows... in a fast-paced environment. Preferred Skills: Experience with Microsoft System Center Configuration Manager (SCCM/MECM...
compliance and regulations to ensure adherence or acceptance. Use ServiceNow and Azure DevOps to extract and visualize... with Change Manager and Problem Manager to analyze metrics (e.g., success rate, emergency change rate) and recommend process...
for an ITSM/ITOM Analyst. Ideal candidates must have a functional knowledge of ServiceNow Incident Management and CMDB modules... service mapping to visualize infrastructure dependencies Work with CMDB manager to develop the mapping and supporting...
for an ITSM/ITOM Analyst. Ideal candidates must have a functional knowledge of ServiceNow Incident Management and CMDB modules...-to-end service mapping to visualize infrastructure dependencies Work with CMDB manager to develop the mapping and supporting...
Management - ITAM Integrate Flexera with ITSM tools like ServiceNow, SCCM, or CMDB systems. Troubleshoot Flexera-related issues... (ITAM) workflows. Configure, manage, and optimize FlexNet Manager Suite (FNMS) for software license tracking. Ensure...
and implementation of ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM) processes, ensuring full lifecycle... on ServiceNow-based solutions. Operational Enablement Oversee global asset sourcing, acquisition, deployment, and recovery...
and tuning of discovery scanners (network, cloud, container, endpoint). Correlate asset data to CMDB and CI/CD systems for real..., rating, threat intel and business risk exposure. Document, report, and track remediation through Jira/ServiceNow workflows...
controls with the project manager and team members. Provide management of validation master files, testing projects..., and Trackwise CMDB CI’s including maintaining appropriate controls, quality standards and consistency as required by management...
challenging issues for ServiceNow partners and customers. This includes developing subject matter expertise within the customer... to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role in a very collaborative environment...
challenging issues for ServiceNow partners and customers. This includes developing subject matter expertise within the customer... to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role in a very collaborative environment...
on ServiceNow Technologies. This includes being the last point of escalation within the technical support department and mentoring... of the ServiceNow platform. This is a customer-facing role and therefore it requires strong interpersonal skills in addition...
for ServiceNow. Collaborate with the Loan Application Support Manager to design, test, and implement user-requested changes...We are seeking a highly skilled and experienced ServiceNow Systems Administrator to support and enhance our IT Service...
, change, and problem management workflows. o ServiceNow CMDB - automated discovery and dynamic topology mapping... Product Manager - AI Operations (AIOps), you'll help define and deliver the product roadmap and delivery strategy for the...