, and scientists. The Opportunity We are seeking a motivated, customer-focused Senior Contact Center Engineer to join our growing... and adapt to fast-paced changes. Preferred Qualifications 7+ years of experience in cloud computing, CCaaS, contact centers...
to escalate bugs, validate fixes, improve troubleshooting workflows, and influence roadmap decisions. Assist customers with CCaaS...
to escalate bugs, validate fixes, improve troubleshooting workflows, and influence roadmap decisions. Assist customers with CCaaS... training for global team members, including CCaaS deep-dive materials, hands-on labs, and readiness content. Mentor and coach...
defined networks and CCaaS systems. Solid understanding the principles of routing, firewalls and phone system configurations...
NICE CXone Senior Engineer is responsible for the overall development, testing and delivery of the NICE CXone software... (JavaScript, Python, Java, C++), and testing of real time systems. Experience with enterprise level CCaaS architecture...