looking for a Call Center Manager to join our team. Family-owned, UAIC, is one of the largest privately held property and casualty... teams. 3-5 years of prior insurance call center leadership is required. SCOPE: The Call Center Manager leads a team...
to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources... specific to contact center operations. Serve as a bilingual subject matter expert (English and Spanish) for contact center...