Amplitude is the leading AI analytics platform, helping over 4,300 customers-including Atlassian, Burger King..., you will partner cross-functionally with Deal Desk, Order Management, Sales Operations, Enterprise Data Insights (EDI), Corporate...
of our headquarters, including our meeting rooms and occasional team gatherings. Job Level: P3 What You’ll Do Help Desk & End User... Support Serve as the first point of contact for technical issues via our help desk ticketing system; Provide initial/Level 1...
Working knowledge and/or familiarity with Cloud-based technologies (AWS) Efficiently resolves help desk tickets using Jira... understanding of their integration capabilities across the Atlassian suite Demonstrates exceptional organizational and time...
-secure technology to enable strategic planning. We’re looking for innovators who can help us keep building on our wide...-to-day operations, monitoring and problem resolution for all supported devices, mobile devices, etc. Provides Tier 1 (Help...
and support a modern, cloud-first IT environment. This role will serve as an escalation point for Help Desk issues, mentor junior... as an escalation point for Help Desk tickets and complex technical issues Mentor and support Help Desk staff through coaching...
or Atlassian development and collaboration tools, DOORS, Earned Value Management (EVM), and Microsoft Project Due.... sitting for long periods at a desk) Must be able to travel CONUS/OCONUS via car and airplane Must be able to climb stairs...
support. When the Help Desk is stumped, you step in. You should be able to conduct a Root Cause Analysis (RCA) that goes...: You are the ultimate owner of our core business stack: NetSuite (ERP), Workday (HRIS), Salesforce (CRM), and Atlassian (Jira...
as leadership skills and a passion for delivering outstanding customer service. You will be responsible for leading a team of help... desk technicians in the US region, managing support requests, and driving continual improvement in IT service delivery...
or Atlassian development and collaboration tools, DOORS, Earned Value Management (EVM), and Microsoft Project Due.... sitting for long periods at a desk) Must be able to travel CONUS/OCONUS via car and airplane Must be able to climb stairs...
or Atlassian development and collaboration tools, DOORS, Earned Value Management (EVM), and Microsoft Project Due.... sitting for long periods at a desk) Must be able to travel CONUS/OCONUS via car and airplane Must be able to climb stairs...
or Atlassian development and collaboration tools, DOORS, Earned Value Management (EVM), and Microsoft Project Due.... sitting for long periods at a desk) Must be able to travel CONUS/OCONUS via car and airplane Must be able to climb stairs...
software, object oriented programming languages, Help Desk software, Testing software, Web Development Software, Project... Expertise (SME) on Cityworks, Sharepoint, Atlassian Suite and Oracle Cloud. Detailed knowledge of application design...