with a range of AI-ML enhanced products and cloud-based platforms. Job Description: Key Responsibilities: Handle customer... and improve customer experience. Collaborate and escalate complex cases with team members for guidance/assistance as appropriate...
requests received through global case management portal promptly with high satisfaction from the customer (employee) and/or use... and customer groups in line with business requirements. Maintains all Workday payroll inputs. Partner with the People...
for ensuring exceptional customer support, driving operational excellence, and managing team performance across multiple regions... Lead and manage a global product support team, ensuring high-quality service delivery and adherence to SLAs. Drive team...
Job Category: Service Operations Job Description: Forecasts cash requirements for client ATMs and plans replenishment... schedules to ensure the ATM estate has optimum levels of cash at all times. Ensures achievement of all customer and internal...
as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused... – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive...
Experience in incident lifecycle management and customer interaction and problem management Should have experience in building... the integration of SAP with applications which are non-SAP. Good knowledge on ticketing tools like service now, solution...
a Salesforce Service Cloud + AWS Technical Lead to join our team in Hyderabad, Telangana (IN-TG), India (IN). """e are seeking... an experienced Technical Lead with expertise in Salesforce Service Cloud, AWS, and Voice/CTI platforms (Amazon Connect, Genesys). The...
Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying... and resolving cloud-based incident and problems. Through pre-emptive service incident and resolution activities, as well...
a Salesforce Service Cloud + AWS Technical Lead to join our team in Hyderabad, Telangana (IN-TG), India (IN). """e are seeking... an experienced Technical Lead with expertise in Salesforce Service Cloud, AWS, and Voice/CTI platforms (Amazon Connect, Genesys). The...
a Salesforce Service Cloud + AWS Technical Lead to join our team in Hyderabad, Telangana (IN-TG), India (IN). """e are seeking... an experienced Technical Lead with expertise in Salesforce Service Cloud, AWS, and Voice/CTI platforms (Amazon Connect, Genesys). The...
Reconciliation Administrator, Global Benefits Service Excellence to join our team. This candidate will be responsible for smooth... initiatives. Identifies customer impacting issues, identifying and implementing solutions and process improvements to increase...
Key Deliverables by Level Deliverable Level 1 - Associate Field Services Technician I Respond to IT service... and resolve common hardware and software issues. Deliver a high-quality, customer-focused service experience in a timely manner...
Job Description Summary - Customer facing associate, providing E2E technical support and services to improve risk... and services Enable & support the following value-added service to BDM-PS customers: Expert in providing laboratory...
, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process..., Deliver Continuous Improvement, Deployment project roles and Service Introduction project roles. This position...
Job Description: Overview RGM strategy Playbook - Associate plays a pivotal role in our organization..., and consumer engagement. Key responsibilities of the Brand Ladder / Price Pack Architecture (PPA) Playbook - Associate include...
, self-directed individual with a positive & pro-active attitude to work. Customer and service focused, with determination... such as Flows. Experience with Lightning web components, Lightning platform. Experience with one or more of CPQ, Sales, Service...
based out off-shore locations to deliver agreed SLA/CSAT based customer service Responsibilities: Understand the various... efficiency and continuous improvement Accountable for data management and data accuracy. Ensure high level of Customer Service...
transactions based out off-shore locations to deliver agreed SLA/CSAT based customer service Responsibilities Understand the... of Customer Service and Operational Excellence. Ready to Work on shifts on rotational basis if required. Qualifications...
, Internal Control), other SBS departments, Customer Service and the A2R team. Our Hubs are a crucial part of how we innovate... in Hyderabad to provide Finance & Accounting (Account-to-Report, Customer-Invoicing-to-Cash) as well as Employee oriented (Employee...
, Internal Control), other SBS departments, Customer Service and the A2R team. Our Hubs are a crucial part of how we innovate... in Hyderabad to provide Finance & Accounting (Account-to-Report, Customer-Invoicing-to-Cash) as well as Employee oriented (Employee...