Responsible for intra-day management processes for operations located in Cape Town, South Africa. To achieve business... tasks with attention to detail. Incident management skills Solid critical thinking, problem solving, and interpersonal...
management and keep the WFM team updated Work on real-time tickets related to schedule change requests, non-production requests..., and associate GACD profile change needs Ensure that scheduling parameters are in line with business requirements, statutory...
on SL management and keep the WFM team updated Work on real-time tickets related to schedule change requests, non...-production requests, and associate GACD profile change needs Ensure that scheduling parameters are in line with business...