call resolution with enhanced customer support experience with minimizing DSATs (target -no DSATs) Knowledge of AI & Gen... of experience in Customer Support and IT operation Support working in a 24X7 Environment in a rotational shift with a No-limit...
Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software... of experience in cybersecurity, with at least 2+ years in a senior or lead SOC engineering role. Hands-on experience in cloud...
Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software... of experience in cybersecurity, with at least 2+ years in a senior or lead SOC engineering role. Hands-on experience in cloud...
model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking..., Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies Job Title: Senior CSA...