Process Engineer / Business Analyst to support a CBP Financial Systems Modernization (FSMOD) requirement to modernize its... financial operations and reengineer key business processes to address inefficiencies and align with federal mandate to support...
) - Advanced, Prioritization (NM) - Advanced, Policy & Procedure (NM) - Advanced, Customer Support (NM) - Advanced, Tax Awareness...Role OverviewThe Advisory Trading Analyst serves as a strategic partner to financial representatives and clients...
) - Advanced, Prioritization (NM) - Advanced, Policy & Procedure (NM) - Advanced, Customer Support (NM) - Advanced, Tax Awareness...Role OverviewThe Advisory Trading Analyst serves as a strategic partner to financial representatives and clients...
or a related field. Minimum of three (3) years of experience in a Customer Service or Provider Inquiry call center; reviewing... lines of business. Analyst must identify trending issues on an ongoing basis and provide root/cause analysis when...
and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical... analyst, you will author cases to effectively communicate the threat, risk, and remediation to the customer in order...
information about this position. As a Payment Modeling and Strategic Analyst, you will play a pivotal role in shaping the... to support Payer Relations and Contracting staff with analysis of charges, payments, and contract analysis. The position...
information about this position. The primary focus of this position is to utilize healthcare claim data to support Payer... across WVUHS. 6. Provide support and create complex presentations, database and spreadsheets utilizing skills with various...
that have been reviewed Perform other related duties as assigned or required daily Must provide an elite customer service... process improvements that positively impact the customer’s experience Mandatory Qualifications: High School Diploma...
Contact Center Reporting & Data Analyst $60K-$75K Hybrid work schedule, must be w/in commuting distance to the..., and customer satisfaction, providing insights to optimize call center operations and improve the patient experience. Reporting...
AI & Analytics organization. This position will support the HR Service Center, and the selected candidate will report to the Manager... Service Center to monitor performance effectively, identify trends, and make informed decisions that support continuous...
. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking... maintains the Workforce Management application and provides support to frontline leadership. This position shares responsibility...
that not only looks good but also makes our customers feel good. Knowledge Management Analyst - CCSS (Contact Center Shared Services..., and accurate. Identify Content Gaps: Analyze agent and customer search data, feedback submissions, and support ticket trends...
Job Description: Overview IT Systems Analyst III – Five9 & Call Center Technology Full-Time | 40 Hours/Week... Monday–Friday (Hours Vary) Hybrid Role – Must Travel to Downers Grove Corporate Office The Systems Analyst III...
that not only looks good but also makes our customers feel good. Reporting Analyst - CCSS (Contact Center Shared Services) About the... role As the Reporting Analyst for the Contact Center, you will be responsible for the end-to-end creation, distribution...
Responsibilities Peraton is seeking an Enterprise Operation Center (EOC) Monitoring and Incident Response Analyst..., VA. This position is hybrid after the EOC Analyst completes training onsite in Sterling, VA. After completing training, the EOC Analyst...
those in need. EY is ready to help our government build a better working world. Opportunity: The Service Delivery Center (SDC... Develop increasing knowledge of sector-specific regulations and skills to support clients in adhering to regulatory...
Job Description: #LI-CF2 #LI-Hybrid Responsibilities: Essential Functions and Primary Duties React to level 1... vendors as required to achieve resolution Provide superior customer service by being courteous, knowledgeable...
Analyst role is designed to meet these customer’s unique business and technology support needs for the enterprise managed... Operations Center, which is focused on providing enterprise-scale network customers with a world class support experience...
. Certifications desired: ITIL Foundations, A+, HDI Support Center Analyst (HDI-SCA) Where You'll Work Moser has two offices... base of our core values: Accountability, Balance, Collaboration, Focus, Integrity, Social Responsibility, Support...
. There's a seat at our table for you... Position Summary: The Customer Service Analyst will provide technical.... Participate in the training of new Call Center Representatives and attend ongoing training sessions. Field customer complaints...