or using Performance Analytics for ITSM metrics is a plus. An ability to analyze support trends (e.g., incident volumes, SLA... terms. Coordinate with other IT teams (e.g. IT Operations, Security, HR) when ServiceNow changes affect their processes...
or using Performance Analytics for ITSM metrics is a plus. An ability to analyze support trends (e.g., incident volumes, SLA... terms. Coordinate with other IT teams (e.g. IT Operations, Security, HR) when ServiceNow changes affect their processes...
using the best in class technology platforms like Hunter, Uniphore, Fraud Guard etc. The Analyst is also responsible... operations team for posting temporary limit, dispute resolution, and coordination with the customer through team members...
& Analytics:- Provide regular reports and insights to clients on the performance of their loyalty programs.- Track key performance...Position - Analyst - Client Servicing / Accounts Management / Customer RetentionNumber of Openings : 7Location Gurgaon...
Digital Transformations, Sales & Operations Planning, Platform Transformation, Spare Parts & Warranty Management, Service... Process Excellence, Connected Vehicles, Dealer performance Management, Process Automation & Digitization, Software Enablement...