: Provide exceptional service for 100% of all customer interactions (calls, chats, social media, video conferences..., etc.), ensuring customer satisfaction. Manage customer requests, providing solutions and information while adhering to campaign...
engagement at all levels—including SVP-level Executive Sponsors. As a change agent, the Director will foster vertical... successful digital strategies that drive revenue growth and enhance customer experience; experience working with engineering and product...
, products, and risks. - Champions a customer focused culture to deepen client relationships and leverage broader Bank... and/or consulting. - Working knowledge of testing methodologies and risk and control analysis. - Change agent with high energy...
Director, Business Strategy & Operations Location: Bogota, Colombia Visa is a world leader in payments... stakeholder engagement at all levels—including SVP‑level Executive Sponsors. As a change agent, the Director will foster vertical...
Contract Type: Permanent WAH Location: Bogotá - Bogota Date Published: 09-15-2025 Job ID: REF35424M... management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support...
Improvement: - Collaborate effectively with senior management and customer service teams to align workforce planning..., and resource allocation. This role is crucial for meeting business and service level objectives by accurately forecasting workload...
Forwarding. - Excellent verbal and written communication skills & business skills in English and Spanish. - Customer service...Title: Expert - OFR (OAM) Location: GSC BOG The Agent plays a crucial role in ensuring the smooth and efficient...
+ years of experience. - Develop mappings, workflows, service tasks, event triggers, and secure agent deployments... mappings, workflows, and service tasks with strong error handling and agent management. - API, SQL and data modeling skills...
in English, Spanish, Portuguese - Customer service and communication skills. - Teamwork and autonomy...Title: Specialist OFR (Freight Forwarding) Location: GSC BOG The Agent plays a crucial role in ensuring the smooth...
to launch an AI agent (Lyro) for customer service!** - Every month, our widget is viewed by 350 million unique users... is the customer service platform that aligns AI and people, so businesses can scale without losing trust or the human touch...
—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate... customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations...
Forwarding. - Excellent verbal and written communication skills & business skills in English and Spanish. - Customer service...Title: Expert - OFR (OAM) Location: GSC BOG The Agent plays a crucial role in ensuring the smooth and efficient...
and Spanish. - Customer service and communication skills. - Teamwork and autonomy. **Relevant information...**Title**: Expert - OFR (OAM) **Location**: GSC BOG The Agent plays a crucial role in ensuring the smooth...
discussions with contact center and customer service leadership and management QUALIFICATIONS: - Customer-facing contact...—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate...
to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI, an industrial agent...% travel to customer sites and conferences Who. You Are - Bilingual English and Spanish is required - 7+ years exceeding...
internet connection - Strong communication and customer service skills If you’re passionate about helping others and want...We’re Hiring! Position: Bilingual Call Center Agent – Interpreter (Healthcare Campaign) – English C1 Company...
performance. - Show commitment to providing outstanding service and prioritizing customer satisfaction. - Possess keen...' experience as a Team Leader in the BPO industry. - Strong background supporting a retail or e-commerce customer service account...
discussions with contact center and customer service leadership and management QUALIFICATIONS: - Customer-facing contact...—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate...
—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate... customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations...
- Act as a change agent to support adoption of new processes and initiatives. - Lead readiness activities and drive... successful strategies that drive revenue growth and enhance customer experience. Strong understanding of digital tools, technologies...