to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified... for customer service having operations across 300 locations in India. For more details: Requirements: About the Role: OE...
to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new... customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT...
, Service org, and Regional Eng. team Own program lifecycle for assigned customer groups (from Program award to Program end... customer satisfaction and ensure timely and quality resolution of all customer escalations and complaints through Flawless...
resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum... queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time...
capability to ensure operational excellence and maintain superior customer service levels of the existing account/client... compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client...
to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new... customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT...
potential. Make reward decisions within set guidelines Drive and deliver a radical improvement in customer service in the local... market through dynamic service leadership and the implementation of customer service strategy. Define progressively higher...
capability to ensure operational excellence and maintain superior customer service levels of the existing account/client... compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client...
potential. Make reward decisions within set guidelines Drive and deliver a radical improvement in customer service in the local... market through dynamic service leadership and the implementation of customer service strategy. Define progressively higher...
activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
internal and regulatory compliance and resolving customer service requests/complaints within stipulated TAT. Key... Responsibilities: Handle customer queries and provide appropriate solutions while maintaining high service standards Process loan...
potential. Make reward decisions within set guidelines Drive and deliver a radical improvement in customer service in the local... market through dynamic service leadership and the implementation of customer service strategy. Define progressively higher...
/warehouse teams to ensure timely and accurate delivery of products to customers. Customer Service: Address customer complaints...Purpose of Job To drive secondary sales growth, ensure customer service and strengthen market presence in the region...
to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new... customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT...
Customer Service Ensure excellent customer service and satisfaction Resolve customer queries and complaints efficiently... levels of customer satisfaction, managing staff, maintaining inventory, and achieving sales targets. The role involves...
service requests raised from the end-user as per the defined SLA's ensuring client satisfaction ͏ Do Ensure timely... response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act...
Job Category: Customer Services Degree Level: Bachelor's degree Job Description: We are seeking a highly skilled... architecture, protocols, and KPI optimization, with a customer-facing mindset and hands-on experience in network troubleshooting...
to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new... customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT...
to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new... customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT...
resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum... queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time...