and minimize the breaking down of transactions Address customer complaints and ensuring their effective resolution with high...-quality customer service and appropriate flexibility, balancing the client relationship and business costs. Monitor...
with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client... ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account...
superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving... and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle...
& improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis... for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed...
and envision changes to existing processes to improve specifications and performance. Ensure high quality customer service... and review customer complaints to maintain customer satisfaction and increase the treasury business....
on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan... of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation...
by protecting the sensitive information ͏ Do Ensuring customer centricity by providing apt cybersecurity * Monitoring... and unwanted or malicious emails ͏ Deliver No. Performance Parameter Measure 1. Customer centricity Timely...
trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ No... / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test...
, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding... Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website...
legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis... compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service...
Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements... understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail...
excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support... excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay...
legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis... compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service...
capability to ensure operational excellence and maintain superior customer service levels of the existing account/client... compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client...
excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support... excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay...
others' contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales..., please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding...
Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements... understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail...
excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support... excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay...
Drive discussions and provide consultation around product design as per customer needs Participate in client interactions..., please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding...
to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new... customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT...