to do your best work. Job Summary We’re looking for a Customer Success Manager 1 (Japanese Speaking) to deliver an exceptional customer... their onboarding experience. Conduct routine post‑onboarding follow‑ups to ensure a smooth transition. Adoption & Customer Success...
to do your best work. Job Summary We’re looking for a Customer Success Manager 2 to deliver an exceptional customer experience, guide.... Conduct routine post‑onboarding follow‑ups to ensure a smooth transition. Adoption & Customer Success Build and maintain...
DIRECTLY REPORTS TO: SME - Segment Manager / Lead CSM MAIN AREA OF RESPONSIBILITY: As an SME Customer Success... Manager (CSM) you are responsible for ensuring that SME accounts remain successful by realizing the full value...
and 90% logo retention each year. The CSM will accomplish this by being very efficient and by utilizing automation to create... frequent wins for a large group of their customers each day. Job Description: The CSM will own a large group of SMB customers...
and 90% logo retention each year. The CSM will accomplish this by being very efficient and by utilizing automation to create... frequent wins for a large group of their customers each day. Job Description: The CSM will own a large group of SMB customers...
Tasks: Renewals, Opportunities and Growth Gain a deep understanding of the client's business and the success... Maximization Ensure that Sprout becomes an instrumental tool in client’s operations. As a CSM, you have to make certain...
utilization and feature adoption. 7. Partnership Management Act as a primary liaison with the Workiva Customer Success Manager...The Customer Success and Product Specialist is a pivotal role dedicated to managing and enhancing Labrador's Workiva...
Assoc Customer Success Manager (CSM) is responsible for building and maintaining strong customer relationships to ensure the..., inquiries, and training needs. The CSM also escalates customer issues to Support and other relevant teams at Deltek. Reporting...
, consider Deltek as the next step in your career. Position Responsibilities The Customer Success Manager (CSM) is responsible... Summary The Deltek Customer Success team plays a key role in helping our customers maximize the value for their solutions...
Assoc Customer Success Manager (CSM) is responsible for building and maintaining strong customer relationships to ensure the..., inquiries, and training needs. The CSM also escalates customer issues to Support and other relevant teams at Deltek. Reporting...
Responsibilities The Assoc Customer Success Manager (CSM) is responsible for building and maintaining strong customer relationships... responsive support for customer requests, inquiries, and training needs. The CSM also escalates customer issues to Support...
Responsibilities The Assoc Customer Success Manager (CSM) is responsible for building and maintaining strong customer relationships... responsive support for customer requests, inquiries, and training needs. The CSM also escalates customer issues to Support...
Responsibilities The Customer Success Manager (CSM) is responsible for building and maintaining strong customer relationships... responsive support for customer requests, inquiries, and training needs. The CSM also escalates customer issues to Support...
Customer Success Manager (CSM) is to improve customer retention and expansion by facilitating activities and guiding them... direction of the customer over the entire cloud estate. As a Customer Success Manager, you will: Collaborate with the Sales...
interactions through a pooled support model, proactively responding to health triggers and usage signals to ensure customer success... or Supervisor managing a team of Customer Success Representatives Strong understanding of Customer Success, Sales principles...
, and drive continuous improvement to ensure campaign success as the operation scales. We're looking for passionate individuals... individual and team level. Identify skill gaps and partner closely with the Training Manager to address quality, consistency...
to ensure campaign success as the operation scales. We're looking for passionate individuals who can bring their unique skills... with the Training Manager to address quality, consistency, and knowledge concerns. Serve as the day-to-day operational contact...
and administration capacity, supporting the Customer Service Manager The Lead Customer Support Agent will provide a high level... of customer support, ensuring the successful operation of the Customer Support unit and contributing to the overall success of the...
and administration capacity, supporting the Customer Service Manager The Lead Customer Support Agent will provide a high level... of customer support, ensuring the successful operation of the Customer Support unit and contributing to the overall success of the...
. What will you contribute Reporting to a Senior Program Manager, the Senior Project Manager is responsible for managing all aspects of Large... on direction from Program Manager and Director; aligning to the overall business strategy (both internally and from client...